Privacy Policy
Introduction
This Privacy Policy explains which personal data is collected by the Public Enterprise Gold Gondola Zlatibor, how such data is processed, used, and protected, the purposes for which it is used, and the rights you have regarding the protection of your privacy and personal data.
We are committed to protecting the privacy of all users of our website and services in accordance with the applicable regulations of the Republic of Serbia governing personal data protection.
Definitions
- Gold Gondola Zlatibor – refers to the website and services operated by the Public Enterprise Gold Gondola Zlatibor.
- Personal Data – any information relating to an identified or identifiable natural person.
- Data Subject – a natural person whose personal data is collected and processed.
- Data Processing – any operation performed on personal data, including collection, recording, storage, use, transfer, and deletion.
- Data Controller – a natural or legal person who determines the purposes and means of processing personal data.
- Data Processor – a natural or legal person who processes personal data on behalf of the Data Controller.
- User – any person who uses the website or services of Gold Gondola Zlatibor.
About the Website
The Public Enterprise Gold Gondola Zlatibor is the Data Controller of the personal data you provide when using our website and services.
Contact Information:
Public Enterprise Gold Gondola Zlatibor
Address: Ulica Sportova bb, Zlatibor, Republic of Serbia
Phone: +381 31 3833 833
Email: office@goldgondola.rs
Collection, Processing and Storage of Personal Data
We collect personal data for the following purposes:
- Responding to inquiries submitted via email or contact forms
- Newsletter subscriptions
- Communication through social media channels
- Website usage analysis
Email and Contact Form Inquiries
- Data collected: full name, email address, phone number, country, company name, job title or position
- Purpose of Processing:Responding to user inquiries and providing requested information.
- Data Retention Period: Until the communication has been completed, or for a maximum of six months from the last contact, unless a longer retention period is required by law.
Newsletter Subscription
- Data Collected: E-mail address
- Purpose of Processing: Sending promotional, informational, and educational content related to the activities and services of Gold Gondola Zlatibor.
- Data Retention Period: Until the user unsubscribes from the newsletter or withdraws consent.
Users may withdraw their consent and unsubscribe from the newsletter at any time by clicking the unsubscribe link included in each newsletter email or by sending a request to office@goldgondola.rs.
Communication Through Social Media
When you contact us through our official social media profiles, we may process the following data:
- Data Collected: Full name, Email address, Content of communications.
- Purpose of Processing:Responding to messages, comments, and user requests.
- Data Retention Period: Until the communication has been completed or until consent is withdrawn, where applicable.
When Visiting Our Website
When using our website, certain technical information may be collected automatically, including:
- IP address, browser type and version, operating system, visited pages, date, time, and duration of the visit, device information
This data is used to improve website functionality, ensure system security, and analyze website traffic.
Links to Other Websites
Our website may contain links to third-party websites. Gold Gondola Zlatibor is not responsible for the content or privacy practices of such websites. We encourage you to review their privacy policies before providing any personal data.
Shared Peronal Data
Your personal data may be shared with:
- Service providers assisting us with website maintenance, newsletter distribution, and website analytics;
- Competent public authorities when required by law or necessary to protect our legal rights and interests;
- Other parties only with your consent or where required by applicable laws and regulations.
We do not sell, rent, or otherwise disclose your personal data to third parties for commercial purposes.
Transfer of Data to Other Countries
Should personal data be transferred outside the Republic of Serbia, such transfer will be carried out in accordance with applicable personal data protection laws and subject to appropriate safeguards.
Cookie Policy
Our website uses cookies to improve user experience and analyze website usage.
Cookies may contain:
- IP address
- Browser information
- User preferences
- Statistical website usage data
Cookies are small text files stored on your device that enable the proper functioning of the website.
You may delete or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.
Your Rigths
In accordance with applicable personal data protection laws, you have the right to:
- Be informed about the processing of your personal data;
- Request access to your personal data;
- Request correction of inaccurate or incomplete data;
- Request deletion of personal data where legal conditions are met;
- Restrict the processing of personal data;
- Object to the processing of personal data;
- Request data portability where applicable;
- Withdraw previously given consent for data processing.
How to Exercise Your Rights
For any questions regarding personal data protection or to exercise your rights, please contact us:
Email: office@goldgondola.rs
Phone: +381 31 3833 833
Right to Lodge a Complaint
If you believe that your personal data is being processed in violation of applicable regulations, you have the right to lodge a complaint with the competent authority responsible for personal data protection in the Republic of Serbia.
Changes of This Privacy Policy
Gold Gondola Zlatibor reserves the right to amend or update this Privacy Policy at any time in order to comply with legal requirements or improve its services.
Any changes will be published on this page and will become effective upon publication.
